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Following
Instructions
- Look at the
person.
- Say
"OK".
- Do the task
right away.
- Check back if
necessary.
Accepting
No
- Look at the
person.
- Say
"OK".
- No arguing,
whining, or pouting.
- If you don't
understand why, ask calmly for a
reason.
- If you disagree
or have a complaint, bring it up
later.
How
to Accept Criticism
- Look at the
person.
- Say
"OK".
- No
arguing.
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How
to Disagree Appropriately
- Look at the
person.
- Use a pleasant
voice tone.
- Make an empathy
statement.
- State
disagreement specifically.
- Give a
rationale.
- Say
"thank-you".
How
to Get the Teacher's Attention
- Look at the
person.
- Raise
hand.
- Wait for
acknowledgment, ask question, or make
comment.
How
to Apologize
- Look at the
person
- Use a pleasant
voice.
- Make a specific
request.
- State a plan for
the future appropriate behavior.
- Ask the person
to accept the apology.
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